Our Services
Providing Everything You Need
RESUME REVIEW & WRITING
Need some basic information about writing a resume and making it stand out? Looking for advice on how to fine-tune your resume objective, craft your work history section, and show off your achievement and skills?
We optimize profiles with key words and help you gain more visibility. Talk to us and discover the ultimate guide to effective resume writing and craft a winning cover letter and enhance your profile. We can work with you on templates, and other tips to help build a strong resume and win you some eye balls.
Our consultant is more than capable of reviewing your resumes for red flags and taking you through a complete consultation on how to make your resume noticeable.
MANPOWER PLANNING
In most companies people follow companies as oppose to following people, especially when an organizations have a good foundation in coaching their talents. It is important to provide an avenue for talents to learn from their mistakes and make the necessary improvements to synergize with the company culture. When repetitive coaching has taken place and no improvements are seen, organizations need a mechanism to handle this by way of disciplinary proceedings.
Our consultant is certified to present Coaching related trainings that bring practicalities on how to handle difficult conversations . Our self developed program “Dealing with Dr. Dread is a well received program and has a proven track record of reducing employee turnover and retaining talents. We also have a systematic approach to recording the coaching which will be instrumental in the documentation of disciplinary actions.
HR POLICIES & PROCEDURES
Human Resources policies and procedures provides the necessary charter to manage people effectively in any organization. A policy provides ‘the guidelines’ that define how an organization operates on a daily basis in respect to its people. Procedures describe how to carry out or implement policies in a fair and transparent manner. We develop tailored HR policies covering all aspects of the employment in your organization from its conception to completion. We also develop new policies and review and update existing policies always ensuring your policies are legally compliant and aligned to international best practices.
HR FORMS & SCHEDULES
Do you have the necessary HR templates to manage your day to day HR operations? This is often important to have a standardized approach to managing routines within the HR function and also ensure the existence of information trail. HR is all about documentation, documentation and documentation. We can develop for you forms, standardized templates for memorandums, official letters and any schedules that you wish to create for your Human Resources function and also incorporate a branding that matches the look and feel and philosophy of your organization.
EMPLOYEE HANDBOOK
Experts say that businesses can use employee handbook to avoid litigation and put employees at ease by spelling out, in positive terms, the company's policies and expectations. Our consultants are more than capable of writing for your company a comprehensive employee handbook with information about your company, its vision, mission, people, culture of the city or country and the do's and don'ts that help employees familiarise themselves with the organisation that they have just become part of during induction or on the first day of work.
HUMAN RESOURCES SURVEY
Your Human Resources team are the heart and foundation of your organization. Have you ever conducted a survey to feel the pulse of your organization on how they feel about your HR team? Are they approachable, effective and able to deliver what your internal customers, your people need?
We have tailor-made solutions to conduct a Human Resources Survey and represent them to you for a better understanding on how your Human Resources
team is fairing. With the analysis, we can independently manage your focus group and provide you recommendations on improving your internal services.
HUMAN RESOURCES AUDIT
Did you know that a periodic HR audit can qualify the effectiveness of the HR function within an organization?HR audits may accomplish a variety of objectives, such as ensuring legal compliance; helping maintain or improve a competitive advantage; establishing efficient documentation and technology practices; and identifying strengths and weaknesses in training, communications and other employment practices.
Our consultant is able to identify the gaps, lapses, irregularities, short-comings, in the implementation of the policies, procedures, practices, directives, of the Human Resource Department and to suggest remedial actions. You have a choice of fixing these gaps with your team on your own or alternatively source these services from us at a separate fee. We are able to suggest measures and corrective steps to rectify the shortcomings if any, for future guidance, advise and effective performance.
LEADERSHIP TRAINING
In most companies people follow organizations as oppose to following people, more so when organizations have good foundation in coaching their talents. It is important to provide an avenue for talents to learn from their mistakes and make the necessary improvements to synergize with the company culture. When repetitive coaching has taken place and no improvements are seen, organizations need a mechanism to handle this by way of disciplinary proceedings.
Our consultant is certified to present Coaching related trainings that bring practicalities on how to handle difficult conversations . Our self developed program “Dealing with Dr. Dread is a well received program and has a proven track record of reducing employee turnover and retaining talents. We also have a systematic approach to recording the coaching which will be instrumental in the documentation of disciplinary actions.
TALENT LEARNING
We aim to condition and teach individuals who transition into the workforce for the first time about practical work practices. We have a self development programme for which brings employees back to the basics which can act as a refresher for employees from time to time. Talent learning can be in the form of interactive team building sessions, practical role play sessions within a classroom or work environment and can adopt a customised approach.
Our consultants strive to improve current or future employee performance by increasing an employee's ability to perform through hybrid learning, usually by changing the employee's attitude or increasing their skills and knowledge. We cover multiple employee learning in leadership and hospitality ranging from personality traits, presentation skills, coaching and disciplinary, guest handling simulations, back to basic hospitality, etc. Pick your learning today.
COACHING
80% of people who receive coaching report increased self-confidence, and over 70% benefit from improved work performance, relationships, and more effective communication skills. Coaching help individuals and teams unlock their potential to maximize performance. It uses a probing and thinking as well as learning mechanism rather than teaching or telling them.
When executed properly, coaching provides greater intrinsic motivation - in other words, inspiring the self-directed willingness to try new things, new ways and make new discoveries. Our approach focuses on a customised approach based on the needs of the business. Conversations engaged maintain a positive vibe and a thinking approach to cultivate a growth mindset amongst leaders who are keen to develop self leadership and find meaningful solutions for their business and the situation at hand.
HOTEL HR PRE-OPENING
Opening a hotel or restaurant no matter what size or timelines always involves numerous stakeholders, including the owner, the general manager, the operating company, suppliers and more. Due to the high stakes in financial & volatility in emotions, countless actions that need to be taken and unexpected surprises that come along, pre-openings are high stress projects.
Our consultants can take these stress off you and provide you with : A detailed checklist for pre-opening. A thoroughly thought through pre-opening budget. Cohesion among the Leadership team and the employees. If needed, our consultants are ready to manage the project from the perspective of these checklist. Aside this, we specialise in customer complaint handling training and work on more than 30 simulations for each job function that are customer facing, Such simulations help organisation with readiness to handle their customers under multiple circumstances. Are you ready to elevate your game and build that competitive edge?